Research and documentation services are an essential component of product development life cycle. In other words, research and documentation encompasses critical information such as electronic text, graphics, Computer Aided Design (CAD), contracts, due diligence, drawings, non-textual data, etc. These services includes a detailed study of procedures and processes in a wide variety of domains such as healthcare, financial services, engineering, logistics, real estate, media and entertainment, etc. The many variants of research and documentation include:

• Creation of research documents
• Enhancing existing documentation
• Compiling all documentation into a unified knowledge base
• Creating interactive demos and tutorials
• Creating presentation and training documents
• Text for websites, user interfaces, and brochures
• Revision of sales and marketing text and collaterals
• Creation of style guides and structures
• Creation of templates and authoring tools
• Creating process improvement documentation

As a service provider, Global-Ability creates research and documentation reports for a multitude of clients across various domains. A typical research and documentation service works in the following manner:

Ascertaining your documentation needs:Documentation is more than expecting “evolution” at every stage. At this stage you need to make quick decisions. You either have to decide whether to enhance a prior plan or take a decision whether you have to start everything from scratch. Whatever your decision may be, this analysis is usually the first step in creating a viable research and documentation report.

More questions answered:Your research and documentation plan should answer these following questions:

• Specific requirements of your target audience
• Parameters like deadlines, budget, frequency of updates, software and hardware requirements, and compatibility with existing documents, etc. need to be discussed and addressed
• Format like online documentation or printed user manual (PDF) or HTML
• Presentation of the documents either in a centralized repository or segmented according to user groups
• Types of information such as concept based, reference based, instruction based, domain expertise or application expertise based
• Navigation components like links or cross references
• Structure of the document
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Authoring tool(s) to be used

Your company will definitely have an edge over your closest competitors if you have a sound research and documentation policy in place. There is a bevy of tangible benefits you are liable to extract out of such a service. We list some of the advantages:

• Improved sales arising out of readily available product/services information
• More effective training processes
• Better response to business imperatives
• Greater usability of the system
• Better testing and review processes
• Error-free procedures and functions

Your project can take the advantage of efficient document consolidation and faster retrieval due to the presence of a sound research and documentation policy. The advantages that your projects can enjoy include, but not limited to:

• Reduced storage
• Faster retrieval
• Efficient indexing
• Improved document distribution
• Disaster recovery
• Improved archiving
• Better adherence to compliance
• Better cash flow

Our professionals at Global-Ability create a diverse array of research and documentation services including technical documentation, instructional documentation, process workflows, website brochures, sales brochures, marketing collaterals, research papers, etc. Our professionals follow the latest state-of-the-art methodologies and are in a continuous endeavor to delver high quality, focus-based services.