Organizations, in an attempt to give a massive fillip to their performance, tend to outsource business related functions. This might involve outsourcing of specific functions or a number of business functions. Irrespective of the scope of work outsourced, it is imperative to find a service provider who has a documented industry and functional expertise.

Global-Ability is a professional provider which has designed its services to cater to a range of business needs and requirements. of its clients. All the services offered by Global-Ability are aimed at achieving better results, with higher degree of efficiency but at lower rates and without any compromise on end-product quality. The services offered by Global-Ability ensure that the clients always stay ahead of the competition. Organizations can leverage on Global-Ability’s flexibility and worldwide reach to attain the necessary edge in today’s competitive market.

Global-Ability Services

Global-Ability offers an array of services which will enable you to enhance your business, increase your ROI and ensure high quality service delivery. The following are the services offered by Global-Ability:

IT Services™: By opting for this service, you can have your PC or laptop fixed from remote locations. Whether you are on a deadline or on a tight budget, an online technician or a team of technicians from Global-Ability will easily troubleshoot any issues with your computer with the help of remote monitoring software. This service provider offers high-end technical support for related projects in order to help you achieve an increase in first call resolution (FCR), enhance the average handling time (AHT) and an increase in turn around time.

Business Research: The service offered in this category is essentially business analysis, which will equip your product with the necessary power to sustain in a competitive economy. Business analysis will help you identify the key areas where change is required to ensure that your service or product is a success. The services will empower you to perform analysis, planning, elicitation and communication of requirements to the concerned stakeholder, plan implementation and finally, validation and assessment of solution.

Healthcare Research: If you opt for this service, you will enjoy the benefit of having your digital audio or text file transcription prepared by a team of specialists working from a remote location. This team of specialists will translate the received files into precise, clear, spell-checked word documents. The completed work will then be emailed to you. All the projects we receive are sent to domain experts, enabling expert service delivery. Some of the services offered through Healthcare Research™ are Data Analysis, Powerpoint Presentations on Medical Topics, Technical Content Writing, Research White Papers and Back Office Support.

Procurement Services: These services will enable you to conduct effective market studies through a step-by-step approach. All the studies will be based on current market needs and expectations. These market studies will help you identify initiatives and opportunities, market information and its influencing forces, market trends and recent developments. Procurement Services™ include Sourcing Services and Supplier Due Diligence.

Executive Assistance: The services offered within this category will enable you to increase business profitability and cost containment. We will manage your database and handle internet searches, sales support and other similar tasks essential to your business profitability. All necessary documents will be processed as images and uploaded on the internet using File Transfer Protocol. Subsequently, these files will either be accessed over a secure Virtual Private Network or will be downloaded. The work will then be allocated and documents will be indexed, sorted out and moved to private folders. The required modifications will be carried out and checked for quality before it is sent back to the client.

Investment Research: This service will offer efficient back office support including the accounting and the administrative tasks for your company. These services will enable you to efficiently maintain records of company purchases and sales, update inventory, database management, produce invoices, receipts and other such essential reports. It will cover the areas of data transcription, data transaction processing, and payroll processing among other things.